Join our dynamic tour company team in Cebu City! We are urgently seeking a motivated individual for our office staff hiring program who can start immediately. This is an excellent opportunity for recent graduates or career changers to enter the exciting travel industry with no prior experience required. As part of our office staff, you’ll work directly with international clients, helping them plan their dream vacations while developing valuable skills in customer service, travel coordination, and business operations. We provide comprehensive training for candidates who demonstrate the right attitude, mid-level English proficiency, and a genuine eagerness to learn quickly in a fast-paced, multicultural environment.
Position: Travel Agency Office Staff
Location: Punta Princesa, Cebu City, Cebu
Type: Full-Time
Probationary Period: 6 months
Start Date: Can start ASAP
About Blu Range Cebu Tours
We are a dynamic tour company specializing in creating memorable travel experiences for our clients. Our office staff hiring initiative aims to find dedicated professionals who share our passion for travel and exceptional customer service. As a growing company in the tourism industry, we pride ourselves on delivering personalized travel solutions and building lasting relationships with our clients.
Position Overview
We are seeking an enthusiastic individual for our urgent office staff hiring program. No experience required – we provide comprehensive training for the right candidate who is willing to learn and learns quickly. The successful candidate will serve as a key member of our team, handling various administrative and customer service responsibilities while contributing to our mission of making travel dreams a reality.
Key Responsibilities
Client Relations & Service
- Engage with international clients to understand their travel preferences and requirements
- Provide detailed information about destinations, packages, and travel services via email and chat
- Maintain professional English communication through phone, email, and in-person consultations
- Handle inquiries from foreign clients with clarity and professionalism
Itinerary Development & Booking Management
- Create customized travel itineraries based on client needs and budget
- Coordinate flight bookings, accommodation reservations, and tour arrangements
- Process travel documentation and ensure all booking details are accurate
Administrative Support
- Maintain organized client files and booking records
- Handle payment processing and invoice management
- Assist with general office operations and administrative tasks
Problem Resolution
- Address travel-related issues and provide timely solutions
- Coordinate with suppliers and partners to resolve booking complications
- Ensure client satisfaction through proactive communication and support
Qualifications & Requirements
Essential Qualifications:
- Minimum Education: Senior High School graduate or College graduate
- Strong interest in travel and tourism industry
- Mid-level English proficiency or higher (speaking and writing) – most of our clients are foreigners
- Excellent communication skills with ability to handle email and chat correspondence in English
- Willingness to learn and learns quickly (No experience required)
- Detail-oriented with strong organizational abilities
- Fresh graduates and career changers welcome
Critical Requirements:
- Right attitude is a must – positive, professional, and service-oriented mindset
- Quick learner who adapts well to new systems and processes
- Comfortable communicating with international clients
- Reliable and committed to professional growth
Personal Attributes:
- Professional demeanor with a friendly approach
- Ability to work effectively in a team environment
- Problem-solving skills and adaptability
- Right attitude and positive mindset
- Quick learning ability and eagerness to develop new skills
- Comfortable working with diverse international clientele
Compensation & Benefits
Our office staff hiring package includes competitive compensation and comprehensive benefits:
- Travel Benefits: Access to exclusive travel discounts and industry rates
- Professional Development: Training opportunities and skill enhancement programs
- Team Activities: Participation in familiarization trips and team-building events
- Career Growth: Clear advancement opportunities within the organization
- Work Environment: Collaborative and supportive office culture
Application Process
This urgent office staff hiring opportunity is perfect for individuals looking to build a career in the travel industry. No experience required – we welcome applications from motivated newcomers who demonstrate genuine enthusiasm for travel, customer service, and possess the right attitude with mid-level English proficiency to communicate effectively with our international clientele.
Please complete the application form below in its entirety and submit your resume. Important: The application form serves as our initial assessment – attention to detail is crucial, and failure to complete all required fields will disqualify your application. In your application, please provide a detailed explanation of why you are interested in this office staff hiring opportunity and describe the specific contributions you can bring to our team.
Application Deadline: June 30, 2025